Memberships & Fees

*SilverSneakers® and Renew Active® can be utilized for membership to the Bob Crane Community Center

*Non-Residents will be limited to one daily admission during initial opening of the facility.

All Upper Arlington residents and individuals who are employed within Upper Arlington’s borders (plus members of your household) qualify for the Resident rates. To secure these rates, you should establish (or update) a RecTrac account with Upper Arlington Parks & Recreation, providing details of the members of your household, and providing proof of residency or employment. You can submit proof of residency or employment via the RecTrac account, or you may bring documentation to the Upper Arlington Parks & Recreation Department Office, at 3200 Tremont Road.

Any Resident households that have not been verified will be marked as a Non-Resident household and charged at the Non-Resident rate until this step has been completed.

Beginning May 19, 2025, Child Watch is moving to a more flexible, drop-in system using pre-purchased punch passes—no reservations needed.

Designed for children ages 6 months to 9 years, Child Watch allows parents and guardians to enjoy the Bob Crane Community Center while their children are cared for in a safe, supervised environment. Patrons must remain onsite while using Child Watch services.

Why You’ll Love the New System

• No Reservations Required – Drop in when it works for you, subject to space availability.
• Easy Check-In – Scan your child’s BCCC key tag in Child Watch and your visit is automatically deducted.
• Two-Hour Visits – Each visit covers up to two hours of Child Watch (or until closing time, whichever comes first).
• Convenient Purchasing – Punch passes are available in 1, 5, or 10-visit increments and can be purchased online or directly in the Child Watch Room.

Important Notes

• A completed Participant Registration Form is required for each child before purchasing passes. Forms must be submitted in person in the Child Watch Room.
• Space is limited and available on a first-come, first-served basis—entry is not guaranteed.
• Capacity is carefully monitored to ensure safe supervision based on age groups and staffing ratios.
• If you’re attending a class, we recommend arriving early during peak hours.

Step into the action! Our E-Sports Room features 18 high-end gaming stations connected to an ultra-fast fiber network and an extensive library of popular games. Designed for gamers ages 8 and up, this safe, supervised space is perfect for individual play, gaming with friends, private rentals, programs, and group events.

New E-Sports Access Options – Effective June 1, 2025:

We’ve made it easier than ever to level up your experience with two flexible ways to access the E-Sports Room:

• Unlimited E-Sports Pass – $10/month
  • Available as an add-on to your Bob Crane Community Center membership
  • Auto-debited monthly for unlimited gaming access
• Single Visit Option
  • $4 per visit for Residents or BCCC members
  • $8 per visit for Non-Residents
  • Requires an active membership or day pass

Already have a punch pass? Remaining balances will be refunded to help you transition smoothly to the new system.

Free Play Period: May 17–31, 2025
To celebrate the transition, enjoy free access to the E-Sports Room during the last two weeks of May! Staff will be on hand to help set up gaming accounts and walk you through the new Unlimited Pass system.

The E-Sports Room continues to operate on a drop-in, first-come, first-play basis. Once all 18 stations are in use, a queue will form for the next available PC. Users may play consecutive sessions if space allows.

Ready to play? Visit parks.uaoh.net to add the Unlimited E-Sports Pass to your membership or purchase a single visit pass.

All programs offered at the Bob Crane Community will be available at Resident, BCCC Member and Non-Resident rates.

*Note: The Senior Association membership will no longer be applicable.

Helpful Information & FAQ’s

• All programs require pre-registration. We do not currently offer any drop in programs where you can attend without having signed up prior to attending.
• It is encouraged to sign up early. Most programs have a minimum that must be reached to take place. Cancellations are generally made two to five business days in advance of a program, but sometimes occur further in advance. Some programs have posted registration deadlines.
• Most programs are available for registration once registration opens. If a special registration date is set for a program, it is noted with the program information. Safety Town is available with Spring/ Summer registration.
• Registration opens first to verified residents and/ or members of the Bob Crane Community Center. Residents must be verified to register during priority registration to receive the resident rate for all Upper Arlington Parks and Recreation programs, memberships and rentals. To be verified, residents can submit proof of residency documents (driver’s license/state ID, utility bill or rental agreement, etc.) either in their online account or in person to Upper Arlington Parks and Recreation. Any non-residents must be current members of the Bob Crane Community Center to register during priority registration and to receive program resident rates.

Cancellation, Refunds, & Credits Policy 

• Program Cancellations: If we cancel – Upper Arlington Parks and Recreation reserves the right to cancel programs due to insufficient enrollments or other unforeseen circumstances. Participants are notified and full refunds are given. Credit card refunds are issued within three days of the program being cancelled; check refunds – which are issued by the City’s Finance Department – may take up to 30 days from the date the program has been cancelled.

• Program Refunds: If you cancel – To cancel a registration, you must notify Upper Arlington Parks and Recreation by email to [email protected], by phone at 614-583-5300 or in person. Instructors are not authorized to issue refunds or credits. Due to the structure of our programming, we cannot provide make ups when you miss a program.

• Refunds – In order to receive a refund, (minus a $5 processing fee) you must contact Upper Arlington Parks and Recreation at least five full business days in advance of the start date of the originally scheduled program. Refunds for 50+ Travel and camps are handled on a case-by-case basis. Refunds are issued based upon the original payment method.

• Credits – If you cancel before the refund deadline, you may choose to receive a full credit to your online account instead of a refund. If you are unable to cancel a program by the refund deadline, and cannot participate due to a personal medical condition or hardship, we can consider your request for a credit to your online account. Email [email protected] or call 614-583-5300 as soon as possible with the reason for your cancellation. Decisions are made on a case-by-case basis.

Bob Crane Community Center memberships have a monthly auto-deduction run on the first business day of each month. Cancelation requests must be received by the 24th of the month to take effect before the next billing cycle. There is no cancelation fee or refunds for previous monthly payments. Memberships paid for the year in full are non-refundable.

As Upper Arlington Parks & Recreation developed pricing levels for fees, they were guided by a series of operational goals:

• Keep the fee structure simple and easy to understand
• Establish pricing that is favorable to Upper Arlington residents and those employed in the community
• Incentivize memberships
• Provide a framework that allows the department to ease into operations and be positioned for adjustments based on usage

Fees are listed as:

• R-M – for any customer that is a Resident (lives and/or works in Upper Arlington) and/or a Member of the facility
• NR – Non-Resident, which applies to any customer that does not live or work in Upper Arlington and is not a current Member of the facility

If You Work in Upper Arlington

If you are employed in Upper Arlington, you AND all members of your household will be eligible for the Resident rates.

PLAY UA Financial Assistance

Upper Arlington residents and individuals employed in Upper Arlington who require financial assistance to be able to participate in Upper Arlington Parks and Recreation programs are eligible for the PLAY UA Financial Assistance Program. Qualifying individuals and their household members will be eligible to receive a 50% reduction in membership and program fees at the Bob Crane Community Center.

Not eligible for the PLAY UA price reduction:

• Daily Admissions
• Child Watch
• E-Sports
• Facility Rentals

Click here for more on the PLAY UA Financial Assistance program.

Transaction Fee

A $1 transaction fee is applied to all financial transactions. Funds raised from this fee are used to support the PLAY UA Financial Assistance Program.

Gift cards that can be used for Bob Crane Community Center memberships are available for purchase.

As a convenience to anyone wishing to purchase a gift card, Upper Arlington Parks and Recreation has developed a chart that details the monthly pricing for memberships based on Resident or Non-Resident status and the number of individuals per household.